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We want you to be completely satisfied with your purchase. If for any reason you are not, we gladly offer returns or exchanges under the following conditions:
Returns:
Eligibility: Returns must be made within 14 days of the original purchase date. Condition: The item must be in its original, unworn condition, including all original packaging, certificates, and accessories.
Restocking Fee: A 20% restocking fee will be applied to all returns. This fee will be deducted from your refund amount.
Non-Returnable Items: Custom orders, engraved items, and pieces that have been modified (e.g., resized) are not eligible for return. Exchanges: Exchange Period: Items can be exchanged within 14 days of purchase.
Restocking Fee Free:
The 20% restocking fee does not apply to exchanges; however, price differences between items will be adjusted accordingly. Condition: Items must be in their original, unworn condition to qualify for an exchange.
Refunds: Refunds will be issued in the original form of payment within 5-7 business days after we receive and inspect the returned item. Shipping and handling fees are non-refundable.
How to Return or Exchange:
In-Store: Bring your item, along with the original receipt, to any of our locations. By Mail: Contact our customer service to initiate a return or exchange by mail. Please note that return shipping costs are the responsibility of the customer.