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Terms & Conditions

Last Updated: July 20, 2025

Please read these Terms & Conditions ("Terms", "Terms & Conditions") carefully before using the lxdiamond.com website (the "Service") operated by Luxury Diamonds ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

1. Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

2. Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Luxury Diamonds and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Luxury Diamonds.

3. SMS/Text Messaging Terms & Conditions

By opting into our SMS/text message program, you agree to these specific terms in addition to the general Terms & Conditions of lxdiamond.com.

  • Opt-In: You agree to receive recurring automated promotional and personalized marketing text messages from Luxury Diamonds (e.g., exclusive offers, repair ready, order ready, new product announcements) to the mobile phone number you provided. Your consent to receive automated marketing text messages is not a condition of any purchase.

  • Opt-Out: You can cancel the SMS service at any time. Just text STOP to +1-651-333-3317. After you send the message STOP to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

  • Help: If you need assistance, text HELP to +1-651-333-3317 or contact customer support at info@lxdiamond.com or +1-651-333-3317.

  • Message Frequency: You will receive approximately 2-4 messages per months depends on your order/s, sometimes it may be more. Message frequency may vary.

  • Message & Data Rates: Standard message and data rates may apply for any messages sent to and from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

  • Supported Carriers: The SMS program is supported by all major mobile carriers in the United States. Please note that some carriers may not be supported.

  • Privacy: We respect your privacy. Information collected through the SMS program will be handled according to our Privacy Policy, located at https://lxdiamond.com/pages/privacy-policy.

  • Changes to SMS Terms: We reserve the right to change these SMS terms at any time. Your continued use of the SMS program after such changes constitutes your acceptance of the new terms.

4. Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Luxury Diamonds.

Luxury Diamonds has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Luxury Diamonds shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

5. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

6. Limitation Of Liability

In no event shall Luxury Diamonds, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

7. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Luxury Diamonds its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

8. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

9. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: info@lxdiamond.com

  • By visiting this page on our website: https://lxdiamond.com/contact

  • By phone number:  +1-806-805-4177 or your can simply visit our store at South Plains Mall, Lubbock, Texas [Located at the food court area]

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